{"id":2359,"date":"2020-04-24T20:06:39","date_gmt":"2020-04-25T00:06:39","guid":{"rendered":"https:\/\/romarinmtl.com\/?page_id=2359"},"modified":"2026-07-28T01:04:48","modified_gmt":"2026-07-28T05:04:48","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/romarinmtl.com\/fr\/terms-and-conditions\/","title":{"rendered":"Termes et conditions"},"content":{"rendered":"

Version 0.4 - Publi\u00e9 le 01\/07\/2024<\/em><\/p>\n\n\n\n

1. Politique de retour et d'\u00e9change<\/strong>
Nous acceptons les retours ou \u00e9changes de toute marchandise, pour quelque raison que ce soit, dans les 30 jours suivant la date de r\u00e9ception du colis. Cependant, les frais d'exp\u00e9dition et de manutention applicables seront \u00e0 votre charge. Vous serez rembours\u00e9 par carte de cr\u00e9dit une fois que nous aurons re\u00e7u la marchandise en retour.<\/p>\n\n\n\n

2. Garantie<\/strong>
Tous nos produits b\u00e9n\u00e9ficient d'une garantie de 12 mois \u00e0 compter de la date de r\u00e9ception du colis, couvrant tout bris ou d\u00e9faut de fabrication compromettant leur utilisation. Si vous rencontrez l'une ou l'autre de ces situations, veuillez nous contacter d\u00e8s que possible afin que nous puissions r\u00e9soudre le probl\u00e8me. \u00c0 notre discr\u00e9tion, la solution peut consister en un remplacement, un retour temporaire pour r\u00e9paration ou l'envoi de pi\u00e8ces de rechange. Nous assumerons les frais d'exp\u00e9dition et de manutention applicables. Si nous convenons d'un retour temporaire pour r\u00e9paration, toutes les pi\u00e8ces cass\u00e9es devront \u00e9galement \u00eatre renvoy\u00e9es. Si nous estimons que la situation peut \u00eatre facilement r\u00e9solue uniquement gr\u00e2ce \u00e0 un support technique \u00e0 distance, cette option sera privil\u00e9gi\u00e9e. Un \u00e9change ou un retour pour r\u00e9paration ne renouvelle pas la garantie.<\/p>\n\n\n\n

3. Bris hors garantie et entretien<\/strong>
Si vous rencontrez un probl\u00e8me avec nos produits apr\u00e8s la p\u00e9riode de garantie, qui est de 12 mois \u00e0 compter de la date de r\u00e9ception du colis, veuillez nous contacter afin que nous puissions vous fournir des pi\u00e8ces de rechange \u00e0 un prix raisonnable pour que vous puissiez les r\u00e9parer vous-m\u00eame, ou vous proposer un service d'entretien. Dans les deux cas, vous serez responsable des frais d'exp\u00e9dition et de manutention applicables. Le co\u00fbt de l'entretien sera d\u00e9termin\u00e9 au cas par cas.<\/p>\n\n\n\n

4. Commandes internationales<\/strong>
Les commandes dont la destination finale se trouve \u00e0 l'ext\u00e9rieur du Canada peuvent subir des retards d'exp\u00e9dition en raison du processus de d\u00e9douanement \u00e0 l'importation. De plus, des taxes et droits de douane peuvent s'appliquer \u00e0 votre commande. Vous serez responsable du paiement de ces frais. Les taux de taxes et droits de douane d\u00e9pendent du pays de destination finale et correspondent \u00e0 un pourcentage de la valeur totale du colis.<\/p>\n\n\n\n

5. Conformit\u00e9 S\u00e9curit\u00e9, CEM et Environnement<\/strong>
Nos produits \u00e9lectriques sont fournis avec un convertisseur AC\/DC basse tension et basse puissance (12V, 36W), conforme \u00e0 la norme de s\u00e9curit\u00e9 UL\/cUL 60950-1. Nos produits \u00e9lectriques ont \u00e9t\u00e9 test\u00e9s pour la compatibilit\u00e9 \u00e9lectromagn\u00e9tique et leurs niveaux d'\u00e9mission ont \u00e9t\u00e9 jug\u00e9s conformes \u00e0 CISPR-22 Classe B, comme l'exigent les organismes de r\u00e9glementation am\u00e9ricains et canadiens, respectivement la FCC et l'ICES. Enfin, tous les composants utilis\u00e9s dans nos produits \u00e9lectriques sont conformes \u00e0 la directive RoHS, \u00e0 notre connaissance.<\/p>\n\n\n\n

6. Clause de non-responsabilit\u00e9<\/strong>
Nos produits \u00e9lectriques comportent des pi\u00e8ces mobiles et pr\u00e9sentent donc des risques m\u00e9caniques. Veuillez noter que vous utilisez nos produits \u00e0 vos propres risques. Par la pr\u00e9sente, la soci\u00e9t\u00e9 12102617 Canada Inc., exer\u00e7ant ses activit\u00e9s sous le nom commercial Romarin, d\u00e9cline toute responsabilit\u00e9 en cas de dommages ou de blessures caus\u00e9s par nos produits. Veuillez vous assurer de lire attentivement le mode d'emploi fourni avec chacun de nos produits avant toute utilisation.
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